Privacy Policy

We collect personal information that you voluntarily provide when using our services, including:

Personal identification: Name, email address, phone number, date of birth

Travel documents: Passport information, visa details, travel history

Address information: Current and permanent residential addresses

Payment information: Bank details for payment processing (processed securely by Razorpay)

Communication records: Messages, support tickets, and inquiries

Usage data: IP addresses, browser type, pages visited, time spent on site

We use the information we collect for the following purposes:

Processing your visa applications and submitting documents to embassies

Providing customer support and responding to your inquiries

Sending notifications about your application status

Processing payments and managing billing

Improving our services based on your feedback

Complying with legal obligations

Preventing fraud and ensuring account security

We may share your information with:

Government embassies and consulates for visa processing

Payment processors (Razorpay) for secure payment handling

Service providers who assist in document processing

Legal authorities when required by law

We do not sell your personal data to third parties for marketing purposes.

We implement robust security measures to protect your data:

256-bit SSL encryption for all data transmissions

Secure storage of sensitive documents

Regular security audits and updates

Restricted access to personal information (authorized personnel only)

While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords and report suspicious activity.

We use cookies to enhance your experience:

Essential cookies: Necessary for site functionality and security

Analytics cookies: Help us understand how you use our website

Marketing cookies: Allow us to show relevant content

You can control cookie settings in your browser preferences

See our Cookie Policy for more details.

Depending on your location, you may have the following rights:

Right to access: Request a copy of your personal data

Right to correction: Update inaccurate information

Right to deletion: Request deletion of your data (subject to legal obligations)

Right to withdrawal: Withdraw consent for data processing

Right to complaint: File a complaint with relevant data protection authorities

To exercise these rights, contact us at privacy@saathivisa.com

We retain your personal data as long as necessary for:

Providing visa services and support

Complying with legal and regulatory requirements

Resolving disputes and enforcing agreements

Data will be securely deleted when no longer needed

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before sharing information.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR):

Legal basis: We process data with your explicit consent

Data Protection Officer: Available upon request

International transfers: We ensure adequate safeguards for data transfers

If you have questions about this Privacy Policy or our data practices, contact us:

Email: privacy@saathivisa.com

Phone: +91 (XXXX) XXX XXXX

Address: SaathiVisa, [Your Address], India